Do you make these clothes?
We purchase the fabric, design the blank outfit and have it made to our specifications.  We then design and complete all of the embellishment in our work room.

How do I wash these clothes?
Remove any decorative items that have been pinned on.  We recommend washing in cold water and hanging to dry.  Do not use any type of bleach.  If you need to press, use a press cloth or press from the wrong side.  Our clothes are noted for their durability. 

Many of your clothes have bows that have been sewn on.  How do they wash?
Our bows are made from polyester ribbon and the ends are treated to avoid fraying.  They look great after repeated washing.

What about shrinkage?
Most of our clothes are made from 50/50 blends and there should be no shrinkage.  Our denim line is 100% cotton.  Although they are preshrunk, please allow for a small amount of shrinkage.

Do you do custom orders?
No.  Our clothes are designed in the colors that we think look the best with the outfit and they are made in large quantities.  Our schedule does not allow us to do specific requests such as hair color or a change in the design color.

What if I need one size pant and a different size shirt in order to fit my child?
Although our sets generally fit as they are, in most cases it is possible to have a different size top and bottom.

What forms of payment do you accept?
For orders placed online, we accept Visa, MasterCard, Discover and American Express.  If you wish to pay by check or money order, please print our order form and send it with your payment to the address shown on the form.

How long will it take to receive my order?
Your order is important to us and will be shipped as soon as is possible, generally in about 2 weeks.  If your order has been placed on backorder and will take longer than the two week time frame, you will be advised by email.

How will you ship my order?
We generally ship UPS Ground unless otherwise specified.  You will incur an extra charge for Priority Shipping.  Please include a physical shipping address with your order since UPS will not deliver to a P.O. Box address.

What is your return policy?
If it is necessary for you to exchange an item, please call us for a return authorization within 10 days of receipt of your order.  Return the package along with a note advising us of the change that needs to be made.  Shipping fees are non-refundable. 

Do you wholesale?
Generally not, due to a conflict of interest.  Please call us if you have a specific request.